If you're on the original product-based pricing plan, you retain your existing subscriptions and data retention values. Your Data retention page has a button for managing data that will take you to Flexible retention in the original New Relic client; you can adjust retention values there.
New Relic stores different types of data for different periods of time. The retention period for a type of data will vary depending on the product, the subscription level, and the feature.
Limits on editing and deleting data
Once telemetry data (events, metrics, logs, traces) is reported to New Relic and available for querying, that data cannot be edited or deleted. This is a purposeful design decision that optimizes New Relic's speed and performance. Data will expire after its data retention ends.
If you sent unwanted data or sensitive data to New Relic that must be removed, contact your account representative at New Relic, or get support at support.newrelic.com.
Product and API data retention policies
Select a New Relic product to see details about its data retention:
Specific retention policies apply to each New Relic APM subscription level, including Lite, Essentials, Pro, and Enterprise. This includes metric timeslice data, key metrics, trace data, and event data. In addition to retention limits, your data is subject to aggregation (averaging) after certain elapsed time periods. For more information, see the aggregate metric data description.
APM data retention policies
For accounts on our original product-based pricing, APM data retention policies depend on your APM product subscription level.
Component Lite Essentials Pro Metric timeslice data 24 hours 3 days 90 days Key metrics none forever forever Distributed tracing and logs in context none none 8 days Other trace data * 1 day 3 days 7 days Event data ** 1 day 3 days 8 days
* If you view a transaction trace in the New Relic UI, New Relic stores that trace data for up to one year.
** Learn about how to extend the retention of event data.
Legacy APM data retention policies
Component Standard Startup Small Business Enterprise Metric timeslice data 7 days 14 days 30 days 90 days Key metrics none none none forever Trace data 7 days 7 days 7 days 7 days Event data none 8 days 8 days 8 days
For accounts on our original product-based pricing, Browser data is stored depending on your subscription level:
Component Lite Pro Metric data 24 hours 90 days Key metrics 24 hours forever Trace data 7 days 7 days Event data * 1 day 8 days SPA data Unavailable 8 days
* Learn about how to extend the retention of event data.
For accounts on our original product-based pricing, Infrastructure data retention policies depend on your Infrastructure subscription level and your New Relic Infrastructure compute units pricing model. Data retention rules apply the same whether that data is displayed in the UI or queried.
Infrastructure data retention is not governed by your Insights subscription.
Infrastructure downsampling and data retention
Types of data are stored depending on your subscription level:
Component Essentials Pro Infrastructure data 3 months 13 months
Host count will stop reflecting a host whose agent is no longer reporting after three minutes. However, host data will be available, subject to other retention criteria.
3 minutes 3 minutes
Inventory attributes removed
Inventory attributes for a host are retained for 24 hours after the agent stops reporting.
24 hours 24 hours Integration data Not available with Essentials Limit of 2275 integration events per compute unit per month
In addition, Infrastructure downsamples your data on the fly, as it's generated. All Infrastructure metric data types (including On-Host Integrations metrics) will display different granularity depending on the age of the data and the size of the time window. The following table illustrates when different downsampled buckets will be used, both in the Infrastructure UI and for queries:
Bucket Size Used For Time Windows Covering... Data Retained For... Raw (5, 10 or 15 second) 0 to 59 minutes 7 days 1 minute 60 minutes to 6 hours 30 days 10 minutes 6 hours to 3 days Full account retention period 1 hour 3 days to 14 days Full account retention period 3 hours 14+ days Full account retention period
Integration compute unit event limits
The 2275 limit on integration events per compute unit per month is a limit on total Infrastructure integration events. It's not a limit of 2275 for each integration's events.
Additional details and clarifications about this limit:
- This limit applies to all events from all integrations (cloud integrations and on-host integrations). The events are all handled the same.
- Default data received by the Infrastructure agent does not count against the 2275 event per compute unit limit.
- If you exceed your limit, we do not enforce this limit. If you exceed your limit, we'll review pricing options with you to ensure you get the most cost-effective pricing for your organization's integrations.
For accounts on our original product-based pricing, an Insights subscription extends your event data retention. An Insights Pro subscription allows you to customize the length of your event data retention.
For accounts on our original product-based pricing, log data can be retained for up to 30 days by New Relic. Shorter retention periods of 8 or 15 days are also available.
Logs in context data retention
For accounts on our original product-based pricing, Mobile data retention policies depend on your New Relic Mobile product subscription level. This includes data components such as metric data, aggregate metrics, key metrics, trace data, and event data.
For information about your subscription-related data usage, see Mobile subscription usage.
Mobile data retention policies
Component Lite Enterprise Overview page data 24 hours 90 days Crash data and stack traces 24 hours 90 days HTTP requests (except errors) as metric data Unavailable 90 days HTTP request errors as metric data Unavailable 3 days Interaction traces Unavailable 90 days Custom events * Unavailable 1 day Mobile events * 1 day 8 days MobileBreadcrumb events * Unavailable 3 days MobileCrash events * 1 day 90 days MobileHandledException events * Unavailable 3 days MobileJSError events (React Native beta) * Unavailable 3 days MobileRequest events * Unavailable 3 days MobileRequestError events * Unavailable 3 days MobileSession events * 1 day 90 days
* Learn how to extend retention of event data.
Standard Mobile (legacy) data retention policies
Unless otherwise noted, Insights event data is unavailable for Standard subscriptions.
Component Standard Overview page data 7 days Crash data and stack traces 7 days HTTP requests (except errors) as metric data 7 days HTTP request errors as metric data 3 days Interaction traces Unavailable MobileCrash events 8 days MobileSession events 8 days
The retention period for historical data depends on the product and subscription level. The following data retention periods exist for New Relic Plugins.
Plugins is not supported with accounts that host data in the EU region data center.
Plugins data retention
Component Lite Essentials Pro Enterprise Metric data 24 hours 3 days 90 days 90 days
Legacy Plugins data retention
Component Standard Startup Small Business Metric data 7 days 14 days 30 days
For accounts on our original product-based pricing, Synthetics data retention policies depend on your Synthetics product subscription level. This includes data components such as metric data, aggregate metrics, key metrics, trace data, and Insights events.
Synthetics events do not count against an Insights Pro subscription.
Synthetics data retention policies
Component Lite Pro Synthetics monitor data 2 weeks 13 months Event data 2 weeks 13 months
Also see the data retention details for APIs, including:
- Metric API
All raw metric data points will be retained for 30 days. All additional aggregated data derived from the raw metric data points (for example, one-minute rollups) will be retained for 13 months. Any change to the retention period beyond such periods may result in a charge to you.
- Trace API
- Event data: reported by most products
See Event data retention for information on the event data type.
- Metric timeslice data: reported by APM, Browser, and Mobile
Metric timeslice data is a specific type of data that is used for most metric charts and reports in New Relic APM, Mobile, and Browser.
Note that metric timeslice data differs from other metric data types.
All metric timeslice data is aggregated, but New Relic deals with fresh data and old data in different ways.
- Aggregate metric timeslice data: reported by APM, Browser, and Mobile
Aggregate metric timeslice data summarizes calls to specific methods in your application: how many times each one was called and response times. In the New Relic UI, you see the class and method names along with their aggregate numbers. Metric data aggregation depends on your subscription level.
Subscription Level Aggregate retention Enterprise Aggregates (averages) to 1-hour periods after 8 days. After 90 days, the permanent metric data continues to be stored in 1-hour periods. This means you cannot obtain data granularity of less than 1 hour after 8 days, and only a subset of metrics are available after 90 days. Pro After 8 days Essentials After 3 days. Legacy Small Business, Startup, and Standard After 3 days. Lite After 2 hours.
We retain your most recent data in one-minute increments. We also aggregate permanent metric data to day-size increments after 90 days. When looking at older data in small time windows, you may notice that charts show less detail. As data ages, it is aggregated into larger segments.
- Key metrics: reported by APM, Browser, and Mobile
New Relic retains certain "key" metric timeslice data aggregations forever for Enterprise and Pro customers, for any number of applications. New Relic aggregates permanent key metric data to hour-size increments after 90 days.
Product Key metrics APM Browser
- Apdex, for browser
- Browser page load time
- Throughput total. After 90 days, there is no breakout by browser type, and only the combined average value is available for the time range requested.
- Trace data: reported by APM, Browser, and Mobile
Depending on the product, New Relic retains different types of trace data:
Product Trace data APM
Types of trace data:
Types of trace data:
Types of trace data: