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Trial and Lite accounts

Original pricing plan

Important

This document applies to our original product-based pricing, which is no longer available for new accounts. For an explanation of pricing plans, see Overview of pricing.

Free trials for New Relic allow you to identify which products and subscription tier best fit your business. Accounts not upgraded with a subscription before the end of the trial period become Lite accounts, losing many key features and data.

Trial accounts

When you start a free trial, you gain access to all the features of a Pro account including full access to support.

Our products allow you to view and track trends. Pro level data retention allows you to track how changes in your business, such as marketing approaches or new technology, affect trends.

Trial lengths

Trial lengths depend on the product:

Product

Trial Length

Alerts

30 days

APM

14 days

Browser

14 days

Infrastructure

30 days

Insights

30 days

Mobile

30 days

Synthetics

14 days

End of trial period

Once the trial ends, your account becomes a Lite account. Lite accounts can access all of our products except Infrastructure and Insights, but lose access to most product features and support.

Caution

Lite accounts retain only very recent data, which could cause the loss of valuable trend data. Avoid this by subscribing before your trial ends.

For more help

If you need more help, check out these support and learning resources:

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