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Overview of our two pricing models

New Relic organizations are on one of two pricing models, and we have separate sets of docs for each pricing model:

  • Our usage-based pricing (see docs): this is our newer pricing model, which bills based on usage: data ingested and number of billable users. All New Relic organizations created on or after July 30, 2020 are on this model, as are some older organizations that have switched to this model. Eventually all New Relic customers will be on the usage-based model.
  • Our original product-based pricing model (see docs): our older model involves subscriptions to specific products (for example, APM, Browser, Mobile, Infrastructure). For information about switching to this model, see Transition to new pricing.

Determine your pricing model

To determine which pricing model your organization is on: go to one.newrelic.com, select the user menu, and select Manage your plan. If you see billing information about data ingested and the number of billable users, you're on our usage-based pricing model.

If you're on usage-based pricing, you'll see a billing UI like this.

Looking for information about the core users pricing version? See Pricing versions.

Convert to new pricing

Some organizations are able to switch to new pricing. Learn more about switching your pricing model.

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