Data retention

The amount of time that New Relic stores historical data for your applications, servers, and plugins depends on your APM subscription level:

Component Lite Standard Startup Small Business Pro Enterprise
Metric Data 24 hours 7 days 14 days 30 days 90 days 90 days

Sample data:

  • Traces
  • Slow queries
  • Errors
7 days 7 days 7 days 7 days 7 days 7 days
Data aggregation 2 hours 3 days 3 days 3 days 8 days 8 days
Permanent storage of key metrics No No No No Yes Yes

Metric data

Metric data includes all time-series metric data reported by your applications, servers, and plugins. This includes the data you see in almost all of the New Relic APM charts and reports. Metric data retention depends on your APM subscription level:

Sample data

New Relic stores sample data for 7 days for all subscription levels. Sample data includes:

Data aggregation

New Relic retains your most recent data in one-minute increments. As the data ages, it rolls up to hour-long increments. When looking at older data in small time windows, you may notice that charts show less detail. Metric data aggregation depends on your subscription level:

  • Enterprise: After 8 days
  • Pro: After 8 days
  • Small Business, Startup, and Standard: After 3 days
  • Lite: After 2 hours

New Relic aggregates permanent metric data to day-size increments after 90 days.

Permanent data storage

New Relic retains certain key application metrics forever for Enterprise and Pro customers, for any number of applications.

These APM metrics summarize an application's performance:

  • Apdex, for app server
  • Throughput and page views
  • Response time, plus breakdown into tiers
  • Page load time, plus breakdown into segments
  • Error rate
  • CPU usage
  • Memory usage

These Browser metrics summarize the browser's performance:

  • Apdex, for browser
  • Browser page load time
  • Throughput total. After 90 days, there is no break out by browser type and only the combined average value is available for the time range requested.

These metrics appear on your APM Overview and Browser Overview pages. The SLA Report also uses the metrics kept in permanent storage.

For more help

Additional documentation resources include SLA report examples (end user and application server metrics in Service Level Agreement reports, useful with New Relic's REST API).

If you need additional help, get support at