Data retention

New Relic's retention period for historical data depends on the product and subscription level. Within a single account, there will be different retention periods for different products.

To view the current subscription level for all paid products for your account: From the New Relic menu bar, select (account dropdown) > Account settings > Account > Summary.

The URL for your account summary page is rpm.newrelic.com/accounts/your_account_ID.

Product data retention policies

Here are the specific retention policies for each product subscription level; for example, APM Lite, Essentials, Pro, and Enterprise. This includes metric data, key metrics, trace data, and Insights events.

APM data retention policies depend on your APM product subscription level.

Find your current subscription level in the right column of the Account Summary page: From the New Relic menu bar, select (account dropdown) > Account settings > Account > Summary.

APM data retention

Component Lite Essentials Pro Enterprise
Metric data 24 hours 3 days 90 days 90 days
Key metrics none forever forever forever
Trace data * 1 day 3 days 7 days 7 days
Insights events 1 day 3 days 8 days 8 days

If you view a trace within the New Relic APM UI, New Relic stores that trace data for up to one year.

Legacy APM data retention

Component Standard Startup Small Business
Metric data 7 days 14 days 30 days
Key metrics none none none
Trace data 7 days 7 days 7 days
Insights events none 8 days 8 days

Browser data retention policies depend on your Browser product subscription level.

Find your current subscription level in the right column of the Account Summary page: From the New Relic menu bar, select (account dropdown) > Account settings > Account > Summary.

Browser data retention

Component Lite Pro
Metric data 24 hours 90 days
Key metrics 24 hours forever
Trace data 7 days 7 days
Insights events 1 day 8 days

Synthetics data retention policies depend on your Synthetics product subscription level.

Find your current subscription level in the right column of the Account Summary page: From the New Relic menu bar, select (account dropdown) > Account settings > Account > Summary.

Synthetics data retention

Component Lite Pro
Synthetics monitor data 2 weeks 13 months
Insights events 2 weeks 13 months

Mobile data retention policies depend on your Mobile product subscription level.

Find your current subscription level in the right column of the Account Summary page: From the New Relic menu bar, select (account dropdown) > Account settings > Account > Summary.

Mobile data retention

Component Lite Enterprise
Metric data 24 hours 90 days
Key metrics 24 hours forever
Trace data 7 days 7 days
Crash stack traces 90 days 90 days
Insights events 1 day 8 days

Legacy Mobile data retention

Component Standard
Metric data 7 days
Key metrics 7 days
Trace data 7 days
Crash stack traces 90 days
Insights events none

Insights data retention is based on total events stored over time. New Relic uses two key variables to determine the volume of events stored:

  • Events generated per week
  • Weeks of retention

Your Insights license provides a given number of weeks of data retention as well as a given number of events over that retention period.

Events stored = events generated per week * weeks of retention

For example:

  • 200M transactions per week * 4 weeks of retention = 800M events stored in Insights
  • 16M transactions per week * 50 weeks of retention = 800M events stored in Insights

For paid Insights accounts, data is purged based on retention window, not volume. It is deleted from the system once it is past the retention window.

For example: If you are licensed for 800 million events over 4 weeks, your data would start being purged after the data is older than four weeks, even if the volume exceeds 800M events in that time period.

Based on your subscription, your New Relic products may report data to Insights as part of that subscription. This is in addition to your paid Insights subscription.

Servers and Plugins data retention policies depend on your APM product subscription level. Your Servers and Plugin data are both retained for the same period.

Find your current subscription level in the right column of the Account Summary page: From the New Relic menu bar, select (account dropdown) > Account settings > Account > Summary.

Servers and Plugins data retention

Component Lite Essentials Pro Enterprise
Metric data 24 hours 3 days 90 days 90 days

Legacy Servers and Plugins data retention

Component Standard Startup Small Business
Metric data 7 days 14 days 30 days

Data components

Below are the definitions and descriptions of each data component stored by New Relic.

Metric data includes all time-series metric data reported by your applications, servers, and plugins. This includes the data you see in almost all of New Relic APM, Mobile, Browser, Servers, and Plugins charts and reports.

All metric data is aggregated, but New Relic deals with fresh data and old data in different ways.

  • Fresh data has specific policies applied to the data to keep granular views of performance as aggregate metrics.
  • As data ages and becomes less useful in a granular state, New Relic summarizes that data and only keeps key metrics.

Metric data aggregation depends on your subscription level.

  • Enterprise: Aggregates (averages) to 1-hour periods after 8 days. After 90 days the data further aggregates to daily values. This means you cannot obtain data granularity of less than 1 hour after 8 days, or less than daily values after 90 days.
  • Pro: After 8 days
  • Legacy Small Business, Startup, and Standard: After 3 days
  • Lite: After 2 hours

New Relic retains your most recent data in one-minute increments. New Relic also aggregates permanent metric data to day-size increments after 90 days. When looking at older data in small time windows, you may notice that charts show less detail. As data ages, it is aggregated into larger segments.

New Relic retains certain key application metrics forever for Enterprise and Pro customers, for any number of applications. New Relic aggregates permanent key metric data to day-size increments after 90 days.

Product Key metrics
APM
Browser
  • Apdex, for browser
  • Browser page load time
  • Throughput total. After 90 days, there is no breakout by browser type, and only the combined average value is available for the time range requested.
Mobile

Depending on the product, New Relic retains different types of trace data.

Product Trace data
APM
Browser
Mobile

Default Insights events

Based on your subscription, your New Relic products may report data to Insights as part of that subscription. The following product subscriptions receive 8 days worth of data retention:

Product subscription Default event types
APM Pro and Enterprise Transaction, TransactionError
Browser Pro PageView
Mobile Enterprise Mobile

The PageAction event type uses the JavaScript API and is limited to paid Insights subscriptions. For more information on a Pro trial account, contact your New Relic sales representative. An Insights Pro trial will give you access to the JavaScript API and PageAction event type.

Custom Insights events

You can store custom events by inserting them via the Insights Insert API. Custom events appear in Insights as a new event type.

The following subscriptions receive one day's worth of custom event data retention along with their product subscription.

  • APM Pro and APM Enterprise
  • Browser Pro
  • Mobile Enterprise

To extend the data retention period for your custom event data, you need a New Relic Insights Pro subscription. For more information or a Pro trial account, contact your New Relic sales representative. An Insights Pro trial will give you up to 35 days of custom event data retention for the duration of your trial.

Bundled Insights retention and overages

Based on your subscription, your New Relic products may report events to Insights as part of that subscription.

  • For customers not on a paid Insights account, New Relic may throttle or downsample Insights events to a limit of not more than than 4,000 events per host per minute.
  • Insights data retention provided as part of another subscription is limited to 8 days. This is in addition to your paid Insights subscription. Because of this, you may see an overage in the Insights Manage Data page. If the overage falls within the limits of this additional window, New Relic does not consider this an overage.

Insights overage example:

In this example, you are licensed for 800 million events over 4 weeks, a rate of 200 million events per week. You have APM Pro, Browser Pro, and Mobile Enterprise.

A fifth week of data is added via your subscriptions, bumping you to a total of 1 billion events stored within your plan:

  • If you are using 975 million events, you are not over your retention.
  • If you are using 1.25 billion events, you are over your retention.

For more help

If you need additional help, get support at support.newrelic.com.