Insights subscription usage

Original pricing plan

Important

This doc is for accounts on our original Product-based pricing. If you're on the newer pricing plan, see New Relic One pricing plan. Not sure which you're on? See Overview of pricing plans.

For accounts on our original pricing plan, this document explains:

How New Relic calculates billable usage for an Insights Pro subscription.
Available subscription usage attributes and example NRQL queries to use in the New Relic UI or in API calls.

Data generation

Once per day, an account with an Insights Pro subscription will generate an NrDailyUsage event for every event namespace. A NrDailyUsage event includes a count of the events under that namespace.

To view the attributes for this event, see the NrDailyUsage entry in the data dictionary.

Usage calculations

Tip

Only the account Owner and Admins can view the usage UI. However, anyone in your account can query usage data using the NrDailyUsage event.

To get an estimate of the current month's billable usage:

Go to: account dropdown > Account settings > Usage.
On the Insights usage page, set the time picker to Current month.

For more information about the usage UI, see Introduction to subscription usage data.

The Insights usage UI only displays paid events: these are events that count towards an Insights Pro subscription. It does not display events that are included free as part of other New Relic product subscriptions. However, you can also query the product included events.

How long specific events are retained will depend on each event type's data retention period. For a list of the applicable event types, see Event namespaces.

Table definitions

Here are definitions of the column headers displayed in the UI table and CSV files. The columns you see depend on the Group by option you select in the UI.

Header	Definition
Account name	The name of the account. This can be a standalone account, a master account, or a partnership.
Account ID	New Relic account ID.
Event namespace	The category of event governed by Insights subscription. For example: `APM` or `Mobile error`. For more information, see the list of event namespaces.
Stored paid events	The number of events stored that count towards an Insights Pro subscription. Events included as part of other New Relic product subscriptions are not counted.
% of total usage	The percentage of the total usage used.

Event namespaces (types)

An Insights Pro subscription governs the data retention of certain types of events. An event's namespace (indicated by the insightsEventNamespace attribute) corresponds to one or more event types that share a single data retention policy.

Event namespace in UI	Event namespace when queried	Event types
APM Transactions	`APM`	`Transaction`
APM Errors	`APM Errors`	`TransactionError`
Browser	`Browser`	`Ajax` `PageAction` `PageView`
Page view timing	`PcvPerf`	`PageViewTiming`
SPA monitoring	`Browser:EventLog`	`AjaxRequest` `BrowserInteraction` `BrowserTiming`
JS errors	`Browser:JSErrors`	`JavaScriptError`
Custom:*	`Custom:*`	Event types stored using custom filters created by New Relic. Not applicable for most customers.
Custom events	`Default`	Custom event types that you create using New Relic agents or the Event API
Crash event trails	`Breadcrumb`	`MobileBreadcrumb`
Mobile crash	`Mobile Crash`	`MobileCrash`
Mobile error (for HTTP requests and HTTP errors features)	`Mobile Error`	`MobileRequest` `MobileRequestError`
Mobile exception	`Mobile Exception`	`MobileHandledException`
Mobile general	`Mobile General`	`Mobile`
Mobile session	`Mobile Session`	`Mobile Session`

Query examples

To get the most out of your Insights usage data, you can:

Run queries of this data and create custom charts and dashboards.
Use this data programmatically, using one of our APIs.

For general information about how to use NRQL queries, see Introduction to usage data.

Tip

Insights writes usage events once per day. That is why these queries use since 24 hours ago or timeseries 1 day.

Here are some NRQL query examples about usage.

This query will tell you the "billable" number of Insights-governed events for all accounts (masters and sub-accounts) in the hierarchy under the account where the query is run, for the last calendar month. This number is calculated as the daily average number of stored events.

SELECT rate(sum(insightsTotalEventCount)-sum(insightsIncludedEventCount), 1 day) 
AS 'Paid events' 
FROM NrDailyUsage 
SINCE last month 
UNTIL this month

This query will tell you how many Insights-governed events are currently stored for a specific account, broken down by event namespace. Be sure to replace YOUR_ACCOUNT_ID in these queries with your account ID.

SELECT latest(insightsTotalEventCount) 
FROM NrDailyUsage 
SINCE 24 hours ago 
WHERE consumingAccountId = YOUR_ACCOUNT_ID 
FACET insightsEventNamespace

This query will tell you the total current Insights-governed event storage for a specific account, for all event namespaces:

SELECT sum(insightsTotalEventCount) 
FROM NrDailyUsage 
SINCE 24 hours ago 
WHERE consumingAccountId = YOUR_ACCOUNT_ID

This query will tell you how many Insights-governed events are currently stored for a list of accounts by event namespace. Note that you will need to replace LIST_OF_ACCOUNT_IDs in the query with a list of account IDs.

SELECT latest(insightsTotalEventCount) 
FROM NrDailyUsage SINCE 24 hours ago 
WHERE consumingAccountId 
IN (LIST_OF_ACCOUNT_IDs) 
FACET consumingAccountId, insightsEventNamespace 
LIMIT 100

You may need to increase the value in the limit clause to see all of the facets in this query.

This query will tell you how many Insights-governed events that are included with other New Relic product subscriptions were stored for an account, by the product that created them, over the past seven days. Note that you will need to replace YOUR_ACCOUNT_ID in the query with your account ID.

SELECT sum(insightsIncludedEventCount) 
FROM NrDailyUsage 
SINCE 7 days ago 
WHERE consumingAccountId = YOUR_ACCOUNT_ID 
FACET insightsNrProduct 
TIMESERIES 1 day

This query will tell you the total, paid, and included retention periods for the different event categories associated with the various New Relic products (such as APM Transaction events), for each sub-account under the specified master account ID. When creating your own NRQL queries, be sure to replace YOUR_ACCOUNT_ID with your specific account ID.

SELECT latest(insightsTotalRetentionInHours)/24 
AS 'Total retention, days', latest(insightsIncludedRetentionInHours)/24 
AS 'Included retention, days', (latest(insightsTotalRetentionInHours) - 
latest(insightsIncludedRetentionInHours))/24 
AS 'Paid retention, days' 
FROM NrDailyUsage where productLine='Insights' 
AND masterAccountId = YOUR_ACCOUNT_ID 
FACET consumingAccountId,consumingAccountName,insightsEventNamespace 
SINCE 1 day ago

This query will tell you how many events under an Insights Pro subscription are being consumed by each sub-account for the specified master account ID over the past seven days. When creating your own NRQL queries, be sure to replace YOUR_MASTER_ACCOUNT_ID in the query with your specific master account ID.

SELECT sum(insightsTotalEventCount)-sum(insightsIncludedEventCount) 
AS 'Paid events' from NrDailyUsage 
SINCE 7 days ago 
WHERE masterAccountId = YOUR_MASTER_ACCOUNT_ID 
FACET consumingAccountId, consumingAccountName 
TIMESERIES 1 day

This query is useful for seeing the account hierarchy (partnership, master, sub-accounts).

SELECT count(*) 
FROM NrDailyUsage 
FACET partnershipName,masterAccountName,masterAccountId,
consumingAccountName,consumingAccountId 
LIMIT 1000 
SINCE 1 day ago

For more help

If you need more help, check out these support and learning resources:

Browse the Explorers Hub to get help from the community and join in discussions.
Find answers on our sites and learn how to use our support portal.
Run New Relic Diagnostics, our troubleshooting tool for Linux, Windows, and macOS.
Review New Relic's data security and licenses documentation.

Important

Data generation

Usage calculations

Tip

Table definitions

Event namespaces (types)

Query examples

Tip

Stored event usage for last month

Current Insights usage for an account

Current Insights usage for multiple accounts

Events included with other New Relic products

Retention periods by sub-account and event namespace

Paid Insights usage by sub-account

Account hierarchy

For more help

Insights subscription usage

Important

Data generation

Usage calculations

Tip

Table definitions

Event namespaces (types)

Query examples

Tip

Current Insights usage for an account

Current Insights usage for multiple accounts

Events included with other New Relic products

Retention periods by sub-account and event namespace

Paid Insights usage by sub-account

Account hierarchy

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For more help