Insights subscription usage

Original pricing plan

This doc is for accounts on our original Product-based pricing. If you're on the newer pricing plan, see New Relic One pricing plan. Not sure which you're on? See Overview of pricing plans.

For accounts on our original pricing plan, this document explains:

Data generation

Once per day, an account with an Insights Pro subscription will generate an NrDailyUsage event for every event namespace. A NrDailyUsage event includes a count of the events under that namespace.

To view the attributes for this event, see the NrDailyUsage entry in the data dictionary.

Usage calculations

Only the account Owner and Admins can view the usage UI. However, anyone in your account can query usage data using the NrDailyUsage event.

To get an estimate of the current month's billable usage:

  1. Go to: account dropdown > Account settings > Usage.
  2. On the Insights usage page, set the time picker to Current month.

For more information about the usage UI, see Introduction to subscription usage data.

The Insights usage UI only displays paid events: these are events that count towards an Insights Pro subscription. It does not display events that are included free as part of other New Relic product subscriptions. However, you can also query the product included events.

How long specific events are retained will depend on each event type's data retention period. For a list of the applicable event types, see Event namespaces.

Table definitions

Here are definitions of the column headers displayed in the UI table and CSV files. The columns you see depend on the Group by option you select in the UI.

Header Definition
Account name The name of the account. This can be a standalone account, a master account, or a partnership.
Account ID New Relic account ID.
Event namespace The category of event governed by Insights subscription. For example: APM or ​Mobile error. For more information, see the list of event namespaces.
Stored paid events The number of events stored that count towards an Insights Pro subscription. Events included as part of other New Relic product subscriptions are not counted.
% of total usage The percentage of the total usage used.

Event namespaces (types)

An Insights Pro subscription governs the data retention of certain types of events. An event's namespace (indicated by the insightsEventNamespace attribute) corresponds to one or more event types that share a single data retention policy.

Event namespace in UI Event namespace when queried Event types
APM Transactions APM

Transaction

APM Errors APM Errors

TransactionError

Browser Browser

Ajax

PageAction

PageView

Page view timing PcvPerf PageViewTiming
SPA monitoring Browser:EventLog

AjaxRequest

BrowserInteraction

BrowserTiming

JS errors Browser:JSErrors

JavaScriptError

Custom:* Custom:*

Event types stored using custom filters created by New Relic. Not applicable for most customers.

Custom events Default

Custom event types that you create using New Relic agents or the Event API

Crash event trails Breadcrumb

MobileBreadcrumb

Mobile crash Mobile Crash

MobileCrash

Mobile error (for HTTP requests and HTTP errors features) Mobile Error

MobileRequest

MobileRequestError

Mobile exception Mobile Exception

MobileHandledException

Mobile general Mobile General

Mobile

Mobile session Mobile Session

Mobile Session

Query examples

To get the most out of your Insights usage data, you can:

  • Run queries of this data and create custom charts and dashboards.
  • Use this data programmatically, using one of our APIs.

For general information about how to use NRQL queries, see Introduction to usage data.

Insights writes usage events once per day. That is why these queries use since 24 hours ago or timeseries 1 day.

Here are some NRQL query examples about usage.

Stored event usage for last month

This query will tell you the "billable" number of Insights-governed events for all accounts (masters and sub-accounts) in the hierarchy under the account where the query is run, for the last calendar month. This number is calculated as the daily average number of stored events.

SELECT rate(sum(insightsTotalEventCount)-sum(insightsIncludedEventCount), 1 day) 
AS 'Paid events' 
FROM NrDailyUsage 
SINCE last month 
UNTIL this month
Current Insights usage for an account

This query will tell you how many Insights-governed events are currently stored for a specific account, broken down by event namespace. Be sure to replace YOUR_ACCOUNT_ID in these queries with your account ID.

SELECT latest(insightsTotalEventCount) 
FROM NrDailyUsage 
SINCE 24 hours ago 
WHERE consumingAccountId = YOUR_ACCOUNT_ID 
FACET insightsEventNamespace

This query will tell you the total current Insights-governed event storage for a specific account, for all event namespaces:

SELECT sum(insightsTotalEventCount) 
FROM NrDailyUsage 
SINCE 24 hours ago 
WHERE consumingAccountId = YOUR_ACCOUNT_ID
Current Insights usage for multiple accounts

This query will tell you how many Insights-governed events are currently stored for a list of accounts by event namespace. Note that you will need to replace LIST_OF_ACCOUNT_IDs in the query with a list of account IDs.

SELECT latest(insightsTotalEventCount) 
FROM NrDailyUsage SINCE 24 hours ago 
WHERE consumingAccountId 
IN (LIST_OF_ACCOUNT_IDs) 
FACET consumingAccountId, insightsEventNamespace 
LIMIT 100

You may need to increase the value in the limit clause to see all of the facets in this query.

Events included with other New Relic products

This query will tell you how many Insights-governed events that are included with other New Relic product subscriptions were stored for an account, by the product that created them, over the past seven days. Note that you will need to replace YOUR_ACCOUNT_ID in the query with your account ID.

SELECT sum(insightsIncludedEventCount) 
FROM NrDailyUsage 
SINCE 7 days ago 
WHERE consumingAccountId = YOUR_ACCOUNT_ID 
FACET insightsNrProduct 
TIMESERIES 1 day
Retention periods by sub-account and event namespace

This query will tell you the total, paid, and included retention periods for the different event categories associated with the various New Relic products (such as APM Transaction events), for each sub-account under the specified master account ID. When creating your own NRQL queries, be sure to replace YOUR_ACCOUNT_ID with your specific account ID.

SELECT latest(insightsTotalRetentionInHours)/24 
AS 'Total retention, days', latest(insightsIncludedRetentionInHours)/24 
AS 'Included retention, days', (latest(insightsTotalRetentionInHours) - 
latest(insightsIncludedRetentionInHours))/24 
AS 'Paid retention, days' 
FROM NrDailyUsage where productLine='Insights' 
AND masterAccountId = YOUR_ACCOUNT_ID 
FACET consumingAccountId,consumingAccountName,insightsEventNamespace 
SINCE 1 day ago
Paid Insights usage by sub-account

This query will tell you how many events under an Insights Pro subscription are being consumed by each sub-account for the specified master account ID over the past seven days. When creating your own NRQL queries, be sure to replace YOUR_MASTER_ACCOUNT_ID in the query with your specific master account ID.

SELECT sum(insightsTotalEventCount)-sum(insightsIncludedEventCount) 
AS 'Paid events' from NrDailyUsage 
SINCE 7 days ago 
WHERE masterAccountId = YOUR_MASTER_ACCOUNT_ID 
FACET consumingAccountId, consumingAccountName 
TIMESERIES 1 day
Account hierarchy

This query is useful for seeing the account hierarchy (partnership, master, sub-accounts).

SELECT count(*) 
FROM NrDailyUsage 
FACET partnershipName,masterAccountName,masterAccountId,
consumingAccountName,consumingAccountId 
LIMIT 1000 
SINCE 1 day ago

For more help

If you need more help, check out these support and learning resources: