---
title: Trial and Lite accounts (original pricing model)
source: https://docs.newrelic.com/docs/accounts/original-accounts-billing/product-based-pricing/trial-lite-accounts-deprecated
---

> #### ⚠️ IMPORTANT
>
> This document applies to our original [product-based pricing](https://docs.newrelic.com/docs/accounts/original-accounts-billing/product-pricing/product-based-pricing), which is no longer available for new accounts. For an explanation of pricing models, see [Overview of pricing](https://docs.newrelic.com/docs/accounts/accounts-billing/new-relic-one-pricing-users/transition-guide-new-pricing-plan).

Free trials for New Relic allow you to identify which products and subscription tier best fit your business. Accounts not [upgraded with a subscription](https://docs.newrelic.com/docs/accounts/accounts/subscription-pricing/trial-lite-accounts#trial-upgrade) before the end of the trial period become Lite accounts, losing many key features and data.

## Trial accounts [#trial-intro]

When you start a free trial, you gain access to all the features of a Pro account including full access to support.

Our products allow you to view and track trends. Pro level [data retention](https://docs.newrelic.com/docs/using-new-relic/welcome-new-relic/getting-started/data-retention-components) allows you to track how changes in your business, such as marketing approaches or new technology, affect trends.

## Trial lengths [#length]

Trial lengths depend on the product:

| Product              | Trial Length |
| -------------------- | ------------ |
| Alerts               | 30 days      |
| APM                  | 14 days      |
| Browser              | 14 days      |
| Infrastructure       | 30 days      |
| Insights             | 30 days      |
| Mobile               | 30 days      |
| Synthetic monitoring | 14 days      |

## End of trial period [#trial-end]

Once the trial ends, your account becomes a Lite account. Lite accounts can access all of our products except Infrastructure and Insights, but lose access to most product features and support.

> #### ⚠️ CAUTION
>
> Lite accounts retain only very recent data, which could cause the loss of valuable trend data. Avoid this by subscribing before your trial ends.
