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User management UI and common tasks

New user model

This doc is about managing users who are on our newer user model.

This doc explains how to find and use the user management UI and how to do some common user management tasks.

User management UI

For users on our newer user model, to find your user management options: From the account dropdown, select Administration. There are two user management UI pages there:

  • User management: Use this to add users, update user type, manage what groups a user is assigned, and approve user upgrade requests.
  • Access management: Use this UI to create and manage groups, roles, and access grants. Use the authentication domain UI to set up SAML SSO and SCIM provisioning.

For tips on using the UI, see Common tasks and our User management videos.


The easiest way to see what your user management permissions are is to go to the user management UI and see what you have access to.

Some user management requirements and restrictions:

Common user management tasks

In the Access management UI, you can create access grants, custom groups, custom roles, and configure an authentication domain.

Here are some example user management procedures:

Use our API

To use our API to manage accounts and users, see our NerdGraph tutorials.

Track changes

To see an audit log of changes to your account, including user management actions, you can query the NrAuditEvent.

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