For setting up automatic controls over how your New Relic users are added to New Relic, how they're managed, and how they log in, we offer these features:
- SAML SSO: this allows your users to use a single sign-on (SSO) identity provider service to log in to New Relic, as opposed to using the default email + password.
- Requirements: Pro or Enterprise edition.
- SCIM provisioning, also referred to as automated user management: SCIM provisioning allows organizations to use their identity provider service to automate how their users are added to and updated in New Relic. Organizations using SCIM will almost always use SAML SSO.
- Requirements: Pro or Enterprise edition, and using this adds user records on our newer user model (more on that below).
Before enabling these, it's important to understand an important factor that affects these features: the user model that your users are on. In 2020, we released a new and improved user model. At first, mainly new customers had users on this newer user model, but now it's available to some of our older customers via a user migration procedure. Over time, all New Relic users will be migrated to this model.
For information on how to enable SAML and SCIM, choose your user model below. If you're not sure which you're on, see Overview of user model.