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Overview of our pricing models

New Relic organizations are on one of two pricing models, and we have separate sets of docs for each pricing model:

  • Our primary usage-based pricing (see docs): This is our newer pricing model, which bills based on data ingested and number of billable users. Almost all New Relic organizations are on this model. All organizations created on or after July 30, 2020 are on this model, as are some older organizations that have switched to this model.
  • Our original product-based pricing model: Our older model involves subscriptions to specific products. This model is no longer generally available. See the docs for details about switching from product-based pricing to usage-based pricing.

Determine your pricing model

To determine which pricing model your organization is on: go to one.newrelic.com, select the user menu, and select Manage your plan. If you see billing information about data ingested and the number of billable users, you're on our primary pricing model.

If you're on our primary pricing model, you'll see a billing UI like this.

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