This document provides New Relic's Observability for Good program eligibility guidelines for nonprofit, charitable, and NGO organizations.
Exceptions
Many global nonprofit, charity and NGO organizations are eligible for Observability for Good if the organization has a recognized legal status in their respective country equal to 501(c)(3) status under the United States Internal Revenue Code, with certain exceptions. In addition, all organizations must be verified by TechSoup or the local TechSoup partner.
Examples of ineligible organizations include, but are not limited to:
Ineligible nonprofits | Comments |
---|---|
Higher education institutions | Private nonprofit and public higher education institutions do not qualify. This includes:
|
Primary and secondary schools (public and private) |
Primary and secondary schools do not qualify. This includes, but is not limited to:
|
Healthcare organizations providing patient care |
This includes hospitals, hospital auxiliaries, healthcare systems, and related health services organizations, such as:
Free clinics may qualify. |
Professional, commerce, mutual, and trade organizations |
This includes organizations such as:
|
Employee or membership benefit organizations |
This includes organizations such as:
Organizations focusing on the improvement of working conditions may qualify. |
Legislative or political organizations and advocacy groups | Organizations focused on nonpartisan voter education may qualify. |
Organizations within countries sanctioned by the US | This includes organizations within any sanctioned countries included on the US Department of Treasury's Office of Foreign Assets control list , which is updated periodically. |
Additional requirements
In order to participate, approved organizations must also:
- Submit an application through newrelic.org/signup.
- Complete the eligibility validation process through TechSoup.
Learn about TechSoups local NGO definitions.
- Accept New Relic's standard terms of service.
- Be a direct customer of New Relic and have a direct billing relationship with New Relic.
Signup procedures
To learn more or to sign up as a new or existing New Relic customer, go to newrelic.org/signup.