Manage data retention

This doc applies to accounts on our New Relic One pricing plan. If you're on our original product-based pricing plan, see Original data retention. Not sure which you're on? See Overview of pricing and account/user structure.

The Data retention UI page provides information on how long your data will be stored in the New Relic database (NRDB). Standard accounts have between 8 and 395 days of retention, depending on which capabilities of the New Relic platform you’re using. This level of data retention ensures that you can explore your data and experience the value of New Relic. Beyond that, you can purchase additional retention to ensure it suits your business needs.

Use the Data retention page to review the sources of data that you’re storing, when they were last updated, and the length the data is stored.

screenshot of data retention page
The Data retention page shows the source of data, and how long it's retained

Retention periods

For accounts on our New Relic One pricing plan, the following table provides the default retention periods. To increase retention, you must upgrade to a Pro or Enterprise tier.

Source Event namespace Days retained
APM APM 8
APM APM errors 8
Browser Browser 8
Browser Browser events 8
Browser Browser JS events 8
Browser Browser SPA monitoring 8
Browser Browser page view timing 8
Custom events Custom events 30
Serverless Lambda 8
Serverless Lambda custom 8
Serverless Lambda spans 8
Logs Log 30
Infrastructure Infrastructure processes 8
Infrastructure Infrastructure integrations 395
Metrics (dimensional metrics) Metric: Raw 30
Mobile Mobile crash event trails 8
Mobile Mobile exception 8
Mobile Mobile general 8
Mobile Mobile error 8
Mobile Mobile crash 90
Mobile Mobile session 90
Distributed tracing data Traces 8

Note: Metric timeslice data cannot be extended. That data type is aggregated (averaged) first to 1-minute rollups that are retained for 8 days. After 8 days, the 1-minute rollups are aggregated to 1-hour roll-ups and retained for 90 days. After 90 days, key metric data is then stored in 1-hour periods indefinitely.

Data deletion

Once telemetry data (events, metrics, logs, traces) is reported to New Relic and available for querying, that data cannot be edited or deleted. This is a purposeful design decision that optimizes New Relic's speed and performance. Data will expire after its data retention ends.

For more help

If you need more help, check out these support and learning resources: