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New Relic's usage-based plan descriptions


Beginning May 17, 2022, we will no longer refer to our New Relic observability platform as "New Relic One" and have updated our documentation to reflect this change. Additionally, our license documentation will no longer refer to our usage-based pricing model as the "New Relic One" pricing model.

What does this mean for you? This is only a name change; New Relic continues to offer the same value you're used to receiving from the observability platform. As examples, references to "New Relic One" in our documentation, including this Usage Plan, should now be read as "New Relic" or "New Relic observability platform," and references to “New Relic One - Data” on Orders in are now “New Relic - Data.”

This document is about New Relic's usage-based pricing model (formerly referred to in these docs as the New Relic One pricing model). For an explanation of how that plan works, see New Relic usage-based pricing. The document below goes into license-level details.

The Usage Plan applies to (i) your Pay As You Go subscription, or (ii) your commitment contract options, including but not limited to, Volume Plan and Savings Plan (see a description of these two plans). New Relic may modify the Usage Plan from time to time. Any changes to the Usage Plan will become effective immediately for changes that provide a benefit or right to the Customer or changes to the list prices section; all other changes will become effective if Customer assents or upon any new or renewal Commitment Term. New Relic may provide additional rights to your subscribed buying program, which are effective upon delivery of the written notice, provided such new rights are to the benefit of the Customer and such notice has been delivered through the Account or via the email address customer.notices@newrelic.com.

Usage Plan - Effective as of December 29, 2022:

The Order and Usage Plan may contain defined terms that are denoted by capitalization. In the event that a capitalized term is not defined in either the Order or the Usage Plan, such terms shall have the meaning set forth in New Relic usage-based pricing definitions.

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