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Product-based pricing usage and New Relic Platform Pricing Usage Plan

Important

This doc explains our original product-based pricing plan. For more about pricing changes, see Overview of pricing changes.

The following provisions are applicable to existing customers (i) that have existing Terms, and (ii) that to the extent its subscription to the New Relic products reference the usage plans set forth below or where a subscription has indeterminate product pricing or usage quantities. New customers are eligible for New Relic One pricing as described here. Capitalized terms not defined below shall take on the meaning set forth in such New Relic order form.

Usage Plan: New Relic Platform Pricing

The following Eligible Services with New Relic are products that are referenced in specific order forms for New Relic Platform Pricing. For more information, contact your New Relic account representative.

Eligible Services

Eligible Services

Per Unit

Unit of Measure

Monthly Standard
Fee Rate

New Relic APM Pro CU Annual*

10,000

Compute Units

$166.70

New Relic APM Pro Host Annual*

1

Hosts

$149

New Relic Insights Pro Annual

50,000,000

Events

$165

New Relic Infrastructure Pro Annual

10,000

Compute Units

$12

New Relic Browser Pro Annual

500,000

Page Views

$149

New Relic Logs Annual - 8 Days**

1

Per GB Daily

$55

New Relic Logs Annual - 15 Days**

1

Per GB Daily

$65

New Relic Logs Annual - 30 Days**

1

Per GB Daily

$75

New Relic Metrics Annual

1,000

Data Points per Minute

$25

New Relic Mobile Enterprise Annual

50,000

Total Users

$499

New Relic Serverless for AWS Lambda Annual

1,000,000

AWS Lambda Events

$15

New Relic Synthetics Pro Annual

10,000

Checks

$69

New Relic Synthetics private locations (for New Relic Synthetics Pro Annual product)

Fixed fee

N/A

$1,000

New Relic Traces Annual

1,000,000

Spans

$1

New Relic AI Incident Intelligence Annual

1,000

Incident Events

$500

New Relic AI Proactive Detection Annual

1,000,000,000

App Transactions

$250

* Customer may utilize either New Relic APM Pro Annual or New Relic APM Pro CUs Annual, but not both. Customer will be provisioned New Relic APM Pro CUs Annual by default, unless otherwise stated in the relevant Order Form.

** Customer may utilize only one of New Relic Logs Annual - 8 Days, New Relic Logs Annual - 15 Days, or New Relic Logs Annual - 30 days. For the avoidance of doubt, Customer may not utilize New Relic Logs Annual with varying numbers of days retention concurrently. Customer will be provisioned New Relic Logs Annual - 30 Days by default, unless otherwise stated in the relevant Order Form.

For more information about units of measures, see Product definitions.

Eligible Services (Partners)

Eligible services for New Relic Partners

Measurement

New Relic APM Pro CU Annual*

Sold in Units of 8,900 Compute Units

New Relic APM Pro Host Annual*

Sold in Units of 1 Host

New Relic Browser Pro Annual

Sold in Units of 500,000 Page Views

New Relic Infrastructure Pro Annual

Sold in Units of 125,000 Compute Units

New Relic Insights Pro Annual

Sold in Units of 45,000,000 Events

New Relic Logs Annual - 8 Days**

Sold in Units of 3 GB Daily

New Relic Logs Annual - 15 Days**

Sold in Units of 2.5 GB Daily

New Relic Logs Annual - 30 Days**

Sold in Units of 2 GB Daily

New Relic Metrics Annual

Sold in Units of 6,000 Data Points per Minute

New Relic Mobile Enterprise Annual

Sold in Units of 15,000 Total Users

New Relic Serverless for AWS Lambda Annual

Sold in Units of 10,000,000 AWS Lambda Events

New Relic Synthetics Pro with Private Locations Annual

Sold in Units of 22,000 Checks

New Relic Traces Annual

Sold in Units of 149,000,000 Spans

* Customer and/or Partner may utilize either New Relic APM Pro Annual or New Relic APM Pro CUs Annual, but not both. Customer and/or Partner will be provisioned New Relic APM Pro CUs Annual by default, unless otherwise stated in the relevant Order Form.

** Customer and/or Partner may utilize only one of New Relic Logs Annual - 8 Days, New Relic Logs Annual - 15 Days, or New Relic Logs Annual - 30 days. For the avoidance of doubt, Customer may not utilize New Relic Logs Annual with varying numbers of days retention concurrently. Customer and/or Partner will be provisioned New Relic Logs Annual - 30 Days by default, unless otherwise stated in the relevant Order Form.

Subscriptions with indeterminate pricing or usage quantities

Product Usage Ratio

Where a Customer subscription to the Products contain no specific pricing or quantities, Product-specific usage for a specific calendar month shall be determined through the calculation of the following ratio (the “Product Usage Ratio”) where: (1) the numerator shall be the Product specific usage for such calendar month multiplied by such Product’s list price, and (2) the denominator shall be the the aggregate Customer usage of all Products during such calendar month multiplied by all such Product(s) list price. The Product Usage Ratio shall be the percentage of usage for a specific Product for a calendar month period, or if usage cannot be measured for a period, the last Product Usage Ratio that can be calculated shall be assumed constant.

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