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Amazon Chatbot integration

New Relic infrastructure integrations now include an integration for AWS Chatbot, sending its metrics data to New Relic.

This document explains the integration's features, how to activate it, and what data can be reported.

Features

Collect and send telemetry data to New Relic from your Chatbot using our integration. Monitor your services, query incoming data, and build dashboards to observe everything at a glance.

Activate integration

To enable this integration, see how to connect AWS services to New Relic.

Important

To get AWS Chatbot metrics, change your Amazon CloudWatch region to US East (N. Virginia). Read more about it in AWS documentation.

Find and use data

To find your integration's metrics, go to one.newrelic.com > All capabilities > Metrics and events and filter by aws.chatbot.

Metric data

This New Relic infrastructure integration collects the following Amazon Chatbot data:

Metric (min, max, average, count, sum)

Unit

Description

EventsThrottled

count

The number of throttled notifications.

EventsProcessed

count

The number of event notifications received by AWS Chatbot.

UnsupportedEvents

count

The number of unsupported events or messages attempted.

MessageDeliverySuccess

count

The number of messages successfully delivered to the chat client.

MessageDeliveryFailure

count

The number of messages that failed to deliver to the chat client.

All imported data has one dimension: ConfigurationName.

Create alerts

You can set up to notify you if there are any changes. For example, you can set up an alert to notify relevant parties of critical or fatal errors.

Learn more about creating alerts here.

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