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Amazon WorkMail integration

New Relic infrastructure integrations now include an integration for AWS WorkMail, sending its metrics data to New Relic.

This document explains the integration's features, how to activate it, and what data can be reported.


Collect and send telemetry data to New Relic from your WorkMail using our integration. Monitor your services, query incoming data, and build dashboards to observe everything at a glance.

Activate integration

To enable this integration, see how to connect AWS services to New Relic.

Find and use data

To find your integration's metrics, go to one.newrelic.com > All capabilities > Metrics and events and filter by aws.workmail.

Metric data

This New Relic infrastructure integration collects the following Amazon WorkMail data:

WorkMail Metric data

Metric (min, max, average, count, sum)





The number of emails received by your Amazon WorkMail organization.



The number of emails delivered to individual mailboxes in your Amazon WorkMail organization.



The number of incoming emails that bounced due to full mailboxes.



The number of outgoing emails that could not be delivered, counted for each intended recipient.



The number of emails successfully sent from your Amazon WorkMail organization.

All imported data has one dimension: OrganizationId

Create alerts

You can set up to notify you if there are any changes. For example, you can set up an alert to notify relevant parties of critical or fatal errors.

Learn more about creating alerts here.

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