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Organization and account structure (original user model)


This doc is about organizations on our original user model, not the New Relic One model. Learn more about the difference.

Since July 30, 2020, new signups to New Relic are on our New Relic One user model. Older customers who have not yet migrated to the new model are still on our original user model. The original user model will be increasingly deprecated as more New Relic customers are migrated to the new model.


Note that the user model is not directly related to our two different pricing models.

Here are some important aspects of the original user model and links to important docs:

For more help

If you need more help, check out these support and learning resources:

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