New Relic lets you share dashboards and individual charts with viewers outside your organization via live URLs — no New Relic account required. This is useful for sharing real-time monitoring data with customers, business partners, or executives who need visibility into your systems without direct platform access.
Consider a scenario where your company provides a critical backend service to a major business customer. During a service disruption, that customer needs timely and accurate status updates. Instead of sending periodic, static email updates, you can give them a direct, real-time view of the situation. Your engineering team has a New Relic dashboard monitoring service health — transaction throughput, error rates, and more. When an issue arises, your account manager shares the URL of a specific chart showing the problem, or the secure, password-protected URL for the entire dashboard, directly with the customer's technical lead.
By sharing the link, you give your customer a live, transparent view of the recovery process. They can see the metrics improve in real time as your team deploys fixes, which reduces the need for status-update requests and builds significant trust. The value is in the direct, secure sharing of the URL itself — providing a single source of truth during a critical event.
To add an extra layer of security, you can enable password protection when sharing dashboards. This ensures that only users with both the URL and the password can access the shared content.
Caution
Anyone with a live URL can view all the information from the shared dashboard or chart. Share information carefully and in accordance with your company's internal policies and procedures.
Important
While the chart sharing feature is available to Pro, Enterprise, and Core Compute customers, the dashboard sharing feature is available only to Pro and Enterprise customers with Advanced Compute enabled. To learn more about the associated costs and management practices for the dashboard sharing feature, refer to the Pricing section.
Viewer experience
When external users access a shared dashboard or chart, the page renders with the same data and visualizations as the original, with the following interactive capabilities:
- Time range: Viewers can pick the time range from a drop-down to see data for a specific period.
- View mode: Viewers can select light or dark mode depending on their preference.
- TV mode: Viewers can enable a full-screen TV mode that optimizes the dashboard for display on a television screen.
Share dashboards publicly
Public dashboard sharing gives external viewers a live, read-only view of an entire dashboard. Viewers can interact with the time range picker, toggle light or dark mode, and enable TV mode — without needing a New Relic account.
To set up and share a dashboard publicly, see Share dashboards publicly. That page covers:
- Enabling the required account-level policy
- Configuring user roles and permissions
- Creating and managing live URLs (password protection, expiration, revocation)
- Pricing details and best practices
- Limitations
Share charts publicly
Chart sharing lets you share individual chart visualizations with external viewers. Charts are shared via live URLs that render the current chart data in a lightweight, embeddable view.
To share a chart publicly, see Share charts publicly. That page covers:
- Configuring user roles and permissions
- Generating a live chart URL from the New Relic UI
- Managing chart URLs via the NerdGraph API
Related topics
Share dashboards publicly
Full reference for sharing dashboards: policy setup, access management, live URL management, pricing, and limitations.
Share charts publicly
Share individual charts with external viewers via live URLs.
Manage live dashboard URLs via NerdGraph
Programmatically create, update, and revoke live dashboard URLs using the NerdGraph API.
Manage live chart URLs via NerdGraph
Programmatically create, manage, and revoke live chart URLs using the NerdGraph API.