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Issues with telemetry data reception at the gateway

Problem: Telemetry producer misconfiguration

The telemetry producer is misconfigured, resulting in no telemetry data being sent to the gateway.

Solution

  • Access the producer logs to identify configuration errors.
  • Refer to the appropriate API, agent, or telemetry producer documentation for correct configuration steps.

Problem: I am being rate limited

You're hitting rate limits on your telemetry data.

Solution

  • Check gateway HTTP client response codes for 429 status codes received from the New Relic API.
  • Review events created in your account indicating rate limiting.
  • Refer to rate limiting documentation for guidance on managing and adjusting telemetry data rates.
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