New Relic's mobile monitoring capabilities help you gain deeper visibility into how to analyze your Android and iOS application performance and troubleshoot crashes. You can also examine HTTP and other network performance for unexpected lag, which will in turn help you collaborate more efficiently with your backend teams.
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At New Relic, we have our own mobile developers who create iOS and Android apps so our customers can use New Relic from their mobile devices. During a feature deploy, we encountered a small bug that caused an edge case crash with our Android app. This happened after we had created, tested, and deployed the new feature.
Because we work at New Relic, we also use New Relic One to analyze and troubleshoot our mobile apps. To give you an idea of how to explore the power of mobile monitoring, here's an example of how our own mobile engineers used it to track this small bug.
A workflow to identify and resolve mobile app crashes using New Relic.
More than a tool for crash analysis, our mobile monitoring capabilities can help you identify opportunities to speed app performance. For example, you can:
- Create dashboards to query, visualize, and share performance data.
- Identify handled exceptions to streamline workflows.
- See trends with sessions, devices, geographical locations, operating systems, carriers, requests and responses, etc. with crash profiles and HTTP profiles.
- Set up alert notifications for execution time, errors, etc.
- Define custom attributes and events to obtain additional, specific details about the mobile data that matters the most to your organization.
In addition to crash analysis, do more to fine-tune mobile app performance.
Great mobile apps increasingly rely on backend systems to power their functionality, such as requesting product information, authenticating users, or streaming media content. But some backend issues can lead to upstream mobile app crashes, freezes, and broken functionality that impacts end users, including:
- Changed or non-versioned API endpoints
- Bad payloads
- API timeouts
- Slow or deprecated API endpoints
You can use the network pages in our mobile monitoring UI to identify problems that surface through HTTP requests, errors, and other network issues. You can also query your data. Then create dashboards and share this information with backend API developer teams and others in your organization to help improve the overall end user experience with your mobile app.
You can also improve your customers' overall digital experience:
- Get rapid visibility into how your end users experience your mobile apps and web browsers.
- Analyze actual or simulated end-user behavior to hone in on metrics like load time, availability, and errors, while staying grounded in the backend services that enable these digital experiences.
Before you install and configure New Relic's functionality for your mobile applications, follow these guidelines for compatibility and other requirements:
If you need more help, check out these support and learning resources:
- Browse the Explorers Hub to get help from the community and join in discussions.
- Find answers on our sites and learn how to use our support portal.
- Run New Relic Diagnostics, our troubleshooting tool for Linux, Windows, and macOS.
- Review New Relic's data security and licenses documentation.