After enabling log management capabilities in New Relic, no data appears in your Logs UI after about five minutes.
If no data appears after you send some log payloads and wait about five minutes, try the following:
Access to data
Make sure you've installed a compatible log forwarder.
Check the response status code being returned from the New Relic log collection endpoint. For example, you might see:
This error means that you're using an invalid security key. New Relic requires a license key to enable log shipping.
Run a query using the
Try querying the
If no data appears in the query builder, then no data will appear in the Logs UI. For more information, see our documentation about data query options in New Relic.
Learn more about factors affecting your access to New Relic.