After enabling log management capabilities in New Relic, no data appears in your Logs UI after about five minutes.
If no data appears after you send some log payloads and wait about five minutes, try the following:
Access to data
Make sure you've installed a compatible log forwarder.
Check the response status code being returned from the New Relic log collection endpoint. For example, you might see:
This error means that you're using an invalid security key. New Relic requires a license key to enable log shipping.
Run a query using the
Try querying the
If no data appears in the query builder, then no data will appear in the Logs UI. For more information, see our documentation about data query options in New Relic.
If you need more help, check out these support and learning resources:
- Browse the Explorers Hub to get help from the community and join in discussions.
- Find answers on our sites and learn how to use our support portal.
- Run New Relic Diagnostics, our troubleshooting tool for Linux, Windows, and macOS.
- Review New Relic's and and documentation.