Support plan

The New Relic Support Plan offers a variety of resources based on your service subscription. Check out the Support Plan information and video overview below.

Support plan

Download the New Relic Support Plan document as a PDF (176 KB). This Support Plan applies only to a customer's paid service subscription under an existing New Relic agreement. If you have questions about the New Relic Support Plan, contact your New Relic account representative.

Support videos

For an overview of our help resources, watch this video (less than 6 min.):

For a library of additional videos, webinars, and other information about using New Relic features, visit New Relic University and

For more help

Recommendations for learning more: