This document lists some important account-level limits and links to other limit-related docs.
We strive to keep our resources operating efficiently so that our services are available to all our users. To prevent data usage spikes in one New Relic account from impacting other customers' accounts, we have various data volume and rate limits in place. We reserve the right to enforce these limits to protect our system and to avoid issues for you and other customers.
If your New Relic account, whether by configuration or by error, exceeds one of these limits, it or its child accounts might experience one or both of the following:
- Sampling of data
- Temporary pause or cessation of data collection
To learn more about how hitting a limit can affect your data, see View limits. If you have further questions about these limits, your contract, or a limit you've reached, contact your New Relic account representative. We can work with you to adjust any rate limits to meet your needs.
Want to understand your account’s limit violations using the UI? See View limits.
Want to manage your data for organization or billing purposes? See Manage data.
The following table includes general max limits that apply across all New Relic accounts. Specific New Relic tools, like agents and integrations, have their own limits and configurations, and might be lower than these theoretical maximum limits.
Rate of NRDB record* ingest
55 million per account per minute
Max NRDB records* ingested per API call
1MB (10^6 bytes)
Max attribute value size
1KB (10^3 bytes)
Max payload size
1MB (10^6 bytes)
Max total attributes per data type (including default attributes)
254 (less for some tools; for example, 64 for agents)
Number of unique custom data types
250 per account per day (applies to custom events because that's source of new data types)
Browser: number of page views
1M per minute per app
Distributed tracing: Max age of span timestamp values
20 minutes. Timestamp must be within 20 minutes of current time at ingest or within 20 minutes from the time the last span with the same
Distributed tracing: Max spans per minute per account
Dependent on agreement. Max limit: 2M.
Distributed tracing: Max spans per trace
Distributed tracing: Max attributes per span
Rate of metric timeslice data (used by APM, browser, mobile)
Mobile monitoring: number of crashes reported
10K per hour
Infrastructure agents, integrations
* NRDB records refers to database records for our core data types, which includes events, metrics (dimensional), logs, and distributed tracing (span) data, all stored in the New Relic database (NRDB). This does not include metric timeslice data.
Our ingest APIs have additional limits that may override the more general account-level limits. Note that these limits also apply to our tools that use these APIs (like our Telemetry SDKs or our open source telemetry integrations).
To find limits for our other agents and integrations, which will override more general account-level limits, see the docs for those tools: you can search our solutions here. Some default reporting limits are located in these tools' configuration docs.
Want to manage your New Relic data ingest and storage to improve data organization or reduce billing? See Manage data.
If you need more help, check out these support and learning resources:
- Browse the Explorers Hub to get help from the community and join in discussions.
- Find answers on our sites and learn how to use our support portal.
- Run New Relic Diagnostics, our troubleshooting tool for Linux, Windows, and macOS.
- Review New Relic's data security and licenses documentation.