Profiler conflict with Application Insights - No Data appears

Problem

The .NET Common Language Runtime (CLR) only allows one profiler. If Microsoft's Application Insights profiler is installed on the system, the New Relic profiler will not instrument any applications.

Solution

Remove Application Insights:

1. Remove the Application Insights Key from Application > Settings > Application Settings > click Save

2. Remove the extension from Application > Tools > Extensions > Right click on the extension and choose Delete.

3. Remove the Tile Add-On from your Application Panel (if present)

4. Restart your application

For more help

Additional documentation resources include:

  • Azure Troubleshooting (tips and procedures specific to New Relic's .NET agent and Microsoft Azure products).

Join the discussion about .NET monitoring in the New Relic Online Technical Community! The Technical Community is a public platform to discuss and troubleshoot your New Relic toolset.

If you need additional help, get support at support.newrelic.com.