If you encounter problems using New Relic, you can get support at support.newrelic.com.
If you need to uninstall New Relic completely, follow the procedures for your specific agent or server monitor.
Uninstall New Relic APM agents
Follow the appropriate procedure for your language to uninstall the agent:
Uninstall New Relic Servers agents
To uninstall New Relic Servers:
Follow the instructions for your platform:
- When the uninstall process finishes, restart your server.
Uninstall New Relic Browser agent
See instructions in Delete apps from New Relic Browser.
Restart the app or server
After uninstalling New Relic or making a change to your startup script, you must restart your app (or the app server or web server where it is located). You must do this because New Relic agents typically run in the memory of the process running the app. In other words: simply removing those files will not stop the applications that are currently running from sending data to New Relic.
Remove from New Relic interface
To remove your applications or servers from the interface, see Remove apps and servers from New Relic User Interface.
For more help
Additional documentation resources include:
- Remove applications and servers (how to delete a non-reporting app or server from the index in New Relic)
- Delete apps from New Relic Browser (remove applications from showing up in the Browser interface)
- Disable Browser monitoring for specific pages (turn off Browser on pages you do not want to monitor)