Uninstall the agent

Owner, Admins, or Add-on Managers

If you encounter problems using New Relic, get support at support.newrelic.com. If you need to uninstall New Relic completely, follow the procedures for your agent.

Uninstall New Relic APM

After uninstalling New Relic or making a change to your startup script, you must restart your app (or the app server or web server where it is located). You must do this because New Relic agents typically run in the memory of the process running the app. Simply removing those files will not stop the applications that are currently running from sending data to New Relic.

Remove apps from New Relic UI

You can remove non-reporting apps from the New Relic UI without needing to uninstall the agent. However, if you are using New Relic Browser with an APM-managed installation, you must disable Browser monitoring for an app before you can remove that app from New Relic APM.

Uninstall New Relic Browser

Follow the procedures to disable the Browser agent on specific webpages, or to uninstall the Browser agent completely:

Uninstall New Relic Infrastructure

Follow the procedures to uninstall the Infrastructure agent in New Relic or in your Infrastructure integration:

Delete account

For information about canceling your account, see Delete or cancel your New Relic account.

For more help

Recommendations for learning more: