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Introduction to our observability maturity series

So, you've managed to ingest data into New Relic. You've got access to visualizations, began managing your logs, and found and corrected errors with your applications. But where do you go from here? What can you do to help bring everything together? We've compiled a series of tutorials to help you use your data to provide measurable value to your organization that we refer to as Observability maturity practices.

In a nutshell, Observability maturity is about making you successful in one or more of the value drivers shown in the diagram on the above. It aims to identify common customer needs, articulate them, and define a path forward to meet them. These tutorials include use case implementation guides that define KPIs to measure and improve on as well as how to improve them. They also contain reference guides which explain industry concepts in greater detail or cover how to do something, such as improve a specific KPI.

You can use observability practices to create positive business outcomes in many different ways. The progression outlined here represents the typical observability journey, though yours may take a different path depending on your needs. Take a look at our resources to get started and discover which guides can help you make the most improvements using New Relic!

Operational efficiency

The Operational efficiency value driver is about improving and optimizing your observability costs. To meet that goal, you'll want to ensure your you've set up your observability tools and use them efficiently.

Uptime, performance, and reliability

The Uptime, performance, and reliability value driver is about improving reliability. To optimize your observability practice, you'll need to have a strong understanding of the performance of your system and its baseline behavior.

Self-paced training and labs:

Customer experience

The Customer experience value driver is about improving and optimizing your end user experiences.

Related reference docs:

Innovation and growth

The Innovation and growth value driver is about setting up processes to ensure you're consistently improving your observability practices.

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