If you encounter problems using New Relic, you can always get support at support.newrelic.com. If you need to uninstall New Relic completely, follow the procedures for your specific agent or server monitor.
Note: Make sure your applications are not reporting any data (their "traffic light" status is gray) before uninstalling the agent.
To remove the Java agent:
newrelicfolder from your app server's root.
For more information about installation, see New Relic for Java.
To remove the .NET agent:
This process will leave your
newrelic.config file untouched.
For more information about installation, see New Relic for .NET.
To remove the PHP agent and leave the configuration file intact (in case you want to reinstall the agent), execute the
newrelic-install script (as root):
To fully remove the agent, include the
purge option. This will remove everything from your system:
sudo /usr/bin/newrelic-install purge
To uninstall your Python agent, use one of these methods:
pip uninstall newrelic/.
easy_install -m newrelic.
For more information about installation, see New Relic for Python.
To remove the Ruby agent from your Rails application, remove the
newrelic.yml file from within your
To remove New Relic from your Gemfile:
For more information about installation, see New Relic for Ruby.
To uninstall New Relic from your server monitor, use one of these methods as applicable.
|If you are using...||Do this...|
|RedHat and CentOS||Be sure to execute the command as root. For more information about server monitor installation, see RedHat and CentOS.|
|Ubuntu and Debian||Be sure to execute the command as root. For more information about server monitor installation, see Ubuntu and Debian.|
|Windows||For more information about server monitor installation, see Windows.|
|Recommended||Use the Uninstall shortcut that is included in the Windows Start > New Relic Server Monitor folder. Follow the prompts to complete the uninstallation process.|
|Optional||You can also use the command line:
If you need additional help, get support at support.newrelic.com.