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SOC 2

The American Institute of Certified Public Accountants (AICPA) Service Organization Controls (SOC) reports give assurance over control environments as they relate to the retrieval, storage, processing, and transfer of data. The reports cover IT General controls and controls around availability, confidentiality and security of customer data. The SOC 2 reports cover controls around security, availability, and confidentiality of customer data. Additional information can be found at the AICPA's Report.

Applicable document by service

Caution

Not all New Relic One services are in compliance with this program. For non-compliant services, please see the section of services not in scope.

The following applies to the New Relic One platform:

Document

Last Updated

Infrastructure

Services

SOC 2 Type 2

2021-AUG-20

AWS & First Party

New Relic One Platform

SOC 2 Type 1

2020-NOV-12

GCP

Pixie: Community Cloud for Pixie has completed a SOC 2 Type 1 audit

Services not in scope

The following services are not SOC 2 certified:

Last Updated

Infrastructure

Services

N/A

GCP

AI Ops - Incident Intelligence

N/A

GCP

Log Patterns

N/A

N/A

Cloud integrations (AWS, Azure, and GCP)

N/A

AWS

CodeStream

N/A

AWS

Network Performance Monitoring

N/A

GCP

Pixie: Auto-telemetry with Pixie

For more help

If you need more help, check out these support and learning resources:

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