The American Institute of Certified Public Accountants (AICPA) Service Organization Controls (SOC) reports give assurance over control environments as they relate to the retrieval, storage, processing, and transfer of data. The reports cover IT General controls and controls around availability, confidentiality and security of customer data. The SOC 2 reports cover controls around security, availability, and confidentiality of customer data. Additional information can be found at the AICPA's Report.
Applicable document by service
주의
Not all New Relic platform services are in compliance with this program. For non-compliant services, please see the section of services not in scope.
The following applies to the New Relic platform:
Document | Last updated | Infrastructure | Services |
---|---|---|---|
2023-AUG-31 | AWS & First Party | New Relic platform | |
2023-AUG-31 | Azure | Native New Relic Service | |
2023-AUG-31 | GCP | Pixie: Community Cloud for Pixie |
중요
If you require a copy of New Relic's SOC 2 attestation letter, reach out to your New Relic account representative.
Services not in scope
The following services are not SOC 2 certified:
Last updated | Infrastructure | Services |
---|---|---|
N/A | GCP | AI Ops - Incident intelligence |
N/A | GCP | Log patterns |
N/A | N/A | Cloud integrations (AWS, Azure, and GCP) |
N/A | AWS | CodeStream |
N/A | AWS | Network monitoring |
N/A | GCP | Pixie: Auto-telemetry with Pixie |
N/A | AWS and GCP | ML Ops |