The International Organization for Standardization 27001 Standard (ISO 27001) is an information security standard that ensures office sites, development centers, support centers and data centers are securely managed. These certifications run for 3 years and have annual touch point audits (surveillance audits). The scope of certification covers the Company’s locations in Portland, Oregon; San Francisco, California; Barcelona, Spain; and London, United Kingdom.
Applicable document by service
Caution
Not all New Relic platform services are in compliance with this program. For non-compliant services, please see the section of services not in scope.
The following applies to the New Relic platform:
Document | Last updated | Infrastructure | Services |
|---|---|---|---|
2023-NOV-01 | AWS & First Party | New Relic Platform | |
2023-NOV-01 | Azure | Azure Native New Relic Service | |
2023-NOV-01 | GCP | Pixie: Community Cloud for Pixie |
Important
If you require a copy of New Relic's full ISO 27001 certification letter, reach out to your New Relic account representative.
Services not in scope
The following services are not ISO 27001 certified:
Last updated | Infrastructure | Services |
|---|---|---|
N/A | GCP | AI Ops - Incident intelligence |
N/A | GCP | Log patterns |
N/A | GCP | Pixie: Auto-telemetry with Pixie |
N/A | AWS and GCP | ML Ops |
N/A | AWS | CodeStream |