The American Institute of Certified Public Accountants (AICPA) Service Organization Controls (SOC) reports give assurance over control environments as they relate to the retrieval, storage, processing, and transfer of data. The reports cover IT General controls and controls around availability, confidentiality and security of customer data. The SOC 2 reports cover controls around security, availability, and confidentiality of customer data. Additional information can be found at the AICPA's Report.
Applicable document by service
Caution
Not all New Relic Observability Platform services are in compliance with this program. For non-compliant services, please see the section of services not in scope.
The following applies to the New Relic Observability Platform:
Document | Last updated | Infrastructure | Services |
|---|---|---|---|
2024-AUG-31 | AWS. Azure, GCP, First Party | New Relic Observability Platform |
Important
If you require additional information regarding New Relic's SOC 2 attestation letter, please reach out to your New Relic account representative.
Services not in scope
The following services are not SOC 2 certified:
Last updated | Infrastructure | Services |
|---|---|---|
N/A | AWS | CodeStream |
N/A | AWS, GCP | ML Ops |
N/A | GCP | Pixie: Community Cloud for Pixie |
N/A | GCP | Pixie: Auto-telemetry with Pixie |