Pathpoint offers a flexible configuration system that can be customized to meet the unique needs of your business. The configuration process involves writing a JSON file that specifies the desired setup. Once the configuration file is loaded, you can further fine-tune the touchpoints and their queries manually. This level of customization empowers you to create a tailored observability solution that fits your organization's specific requirements.
On this page, you will learn:
- What is a JSON configuration file?
- Upload a new JSON configuration file
- Download currently active JSON configuration file
What is a JSON configuration file?
JSON (JavaScript Object Notation) is a data structure, whose basic function is to allow for the exchange of information. Through this structure, you can identify each of the elements and components that will facilitate the implementation of Pathpoint. This includes understanding the function of its attributes, queries, and data output.
The image above shows how each stage can be tied to a few steps, which in turn can be linked to a single touchpoint, or to a few touchpoints. To program new stages, steps and touchpoints, you upload a New JSON Configuration file.
Upload a new JSON configuration file
To load a new JSON configuration file:
From your New Relic account, navigate to Apps > Pathpoint, and click 
.
Click Json configuration.
This opens a dialog box window. Under Description, describe your new JSON configuration file. Next, provide a note and click From File to browse the JSON configuration file.
Locate the JSON configuration file you want to use to update your Pathpoint and click Open.
Finally, the Pathpoint is displayed with the updates of the particular JSON file you chose.
Download the currently active JSON configuration file
Pathpoint provides the flexibility to download the current JSON configuration file directly to your computer. This feature is particularly useful if you need to make changes to the configuration file.
To download the currently active JSON configuration file:
From your New Relic account, navigate to Apps > Pathpoint. Here, click on the in the top left part of the window.
Click Json configuration.
Next, click on the down arrow.
Your active JSON configuration file is now downloaded to your computer.