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Not seeing specific page or endpoint names in browser data

Problem

You're looking for performance breakdowns for specific pages or endpoints on the browser monitoring Page views UI page or AJAX UI page. The UI doesn't show the URL group you're looking for, or it only shows / and /*. This behavior also appears in SPA data in BrowserInteraction events and applies to browserInteractionName, targetGroupedUrl, and previousGroupedUrl attributes.

Solution

Browser monitoring automatically "learns" to group your page views when your application is first deployed, and it adds that information to an allow list for URLs. Sometimes this grouping may not match your current page view information.

To solve this problem, manage your application's URL segment list settings by editing existing rules or by adding the domains and URL segments that make up your site's URLs. After you add the necessary rules, you should see a useful breakdown of your information in the UI.

Here are some useful tips:

Adding segments to your allow list

Tip

Use constant URL segments.

Only add the URL segments that remain constant across many page views. Do not add unique segments such as IDs or highly-specific categories, because this can lead to metric grouping issues.

Enter exact matches.

Enter any URL segments as exact matches, including case.

Use existing rules.

If a rule already appears for a domain:

  1. Go to one.newrelic.com > Browser > (select an app) > Settings > Segment allow lists.
  2. Rather than creating a new rule, edit the existing rule, and add the domain to the UI's Allow listed segments field.

Group sub-domains.

Group similar sub-domains such as foo.domain.com and bar.domain.com under *.domain.com. This grouping must occur just before the top-level domain name.

Set up single-page apps.

If your site is a single-page application and you only see / under page views, then your grouping is working correctly. New Relic records subsequent requests as AJAX loads, and your AJAX page will contain more detailed information. If it doesn't, then follow the tips in this document.

Remove rules when appropriate.

If you need to remove a rule, get support at support.newrelic.com.

For more help

If you need more help, check out these support and learning resources:

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