500 error when starting the API Explorer

Problem

A 500 error appears when starting the API Explorer.

Solution

To correct this, make sure you have a default account:

  1. Go to one.newrelic.com > (account dropdown) > User preferences.
  2. From the Default account dropdown, select your choice, then save.

Cause

This occurs when you do not have a current or valid default New Relic account associated with your login. This keeps the Explorer from displaying the API keys available to you.

For more help

If you need more help, check out these support and learning resources: