You updated PHP to a supported release version, but the PHP agent stopped working or reporting.
If you update your PHP installation to another major release version (for example, 5.3 to 5.4), you must reinstall the PHP agent. Updating PHP to minor release versions does not require reinstalling the agent.
If you are using a package manager (for example,
apt-get upgrade) to update PHP without specifying packages, you may also be upgrading the New Relic PHP agent in the process. To ensure the upgrade is applied successfully:
Restart your web server (Apache, Nginx, PHP-FPM, etc.).
Wait five minutes to see if the agent starts reporting.
For more help
Additional documentation resources include:
- PHP agent installation overview (overview of installing New Relic PHP agent for RedHat, CentOS, Ubuntu, Debian or for the tar archive)
- Verifying the PHP daemon (steps to verify that the daemon is running correctly)
- Upgrading the PHP agent (steps for upgrading the New Relic PHP agent for RedHat, CentOS, Debian, Ubuntu and tarball)