Problem
You are connecting via FTP to your Microsoft Azure Web App. You can see a NewRelic.Profiler.####.log file in LogFiles\NewRelic, but when you try to access the log file, an error message appears.
Solution
Restart your web app to release the file and create a new profile log.
For more help
If you need more help, check out these support and learning resources:
- Browse the Explorers Hub to get help from the community and join in discussions.
- Find answers on our sites and learn how to use our support portal.
- Run New Relic Diagnostics, our troubleshooting tool for Linux, Windows, and macOS.
- Review New Relic's data security and licenses documentation.