New Relic uses public minions to execute your synthetic monitors. These minions are deployed in different data centers around the globe and are in charge of running your monitors.
Because of this, ensure your firewall allows synthetics network requests. Minion IP addresses are publicly available in JSON format, so you can easily read and parse them.
Please ensure your allow list or related configurations include all ranges in the IP range lists as requests could be sent from either environment.
- You can automate your rules for your allow list based on these files.
- You can identify synthetic monitor requests using our standard headers or by adding a custom header to your ping / simple browser monitor, scripted API monitor, or scripted browser monitor.
IP addresses are not personal data
Minions are deployed on servers, and the agents are activated using non-personal credentials. IP addresses associated with minions running on servers are not personal data under data protection and privacy laws. For more information, see the Synthetic's security documentation.
Daily JSON listings for IP addresses
IP addresses for released locations are subject to change. If a change is needed, we'll attempt to proactively notify customers prior to any changes via e-mail. You can also check the Support Forum for updates. The IP ranges listed are reserved for use by New Relic and cannot be used by anyone else.
EU and US accounts
Public minion locations and location labels
The following table cross-references the synthetic's public minion locations with their location labels. You can query the
locationLabel attributes from the SyntheticCheck and SyntheticRequest events.
Using NerdGraph? You don't need the
AWS_ prefix, as shown in the NerdGraph synthetics docs.
Public minion location
"Hong Kong, HK"
"San Francisco, CA, USA"
"Portland, OR, USA"
"Columbus, OH, USA"
"Washington, DC, USA"
"Montreal, Québec, CA"
"São Paulo, BR"
"London, England, UK"
"Cape Town, ZA"
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