New Relic uses a group of minions to execute your synthetic monitors. These minions are deployed in different data centers around the globe, and they are in charge of actually running your monitors.
Because of this, ensure your firewall allows their network requests through it. Minion IP addresses are publicly available in JSON format, so you can easily read and parse them.
Recommendation: For easier maintenance, use these options:
- Automate your rules for your allow list based on these files.
- Add the IP addresses to your allow list by using a custom header.
Minions are deployed on servers, and the agents are expected to be activated using non-personal credentials. IP addresses associated with minions running on servers are not personal data under data protection and privacy laws. For more information, see the Synthetic's security documentation.
IP addresses for released locations are subject to change. If a change is needed, we'll attempt to proactively notify customers prior to any changes via e-mail. You can also check the Explorers Hub for updates.
Synthetics is adding new IP addresses on July 15 2021.
In the S3 URL paths for this feature,
production represents US-based accounts and
eu represents EU-based accounts.
The following table cross-references the synthetic's public minion locations with their location labels. You can query the
locationLabel attributes from the SyntheticCheck and SyntheticRequest events.
Public minion location
"Hong Kong, HK"
"San Francisco, CA, USA"
"Portland, OR, USA"
"Columbus, OH, USA"
"Washington, DC, USA"
"Montreal, Québec, CA"
"São Paulo, BR"
"London, England, UK"
"Cape Town, ZA"
If you need more help, check out these support and learning resources:
- Browse the Explorers Hub to get help from the community and join in discussions.
- Find answers on our sites and learn how to use our support portal.
- Run New Relic Diagnostics, our troubleshooting tool for Linux, Windows, and macOS.
- Review New Relic's data security and licenses documentation.