Add facets to a service level

You can enable faceting when creating a new service level or editing an existing one.

Before you begin

To use faceted service levels, you need an existing service level or the ability to create one.

Enable faceting on a service level

1. Go to one.newrelic.com > All capabilities > Service Levels.

2. Select an existing service level to edit, or click + Add a service level.

3. Complete the standard service level configuration steps:

   1. Select the entity.
   2. Configure valid events and good/bad events queries.

4. In the Group by attributes (optional) step, from the FACET dropdown, select up to 2 attributes that are common to both the valid and good/bad SLI queries. If the FROM clause or the SELECT function is not the same for both queries, common attributes won't be available and this step is automatically disabled.

   Tip

   Only attributes that exist in both your valid events and good/bad events queries appear in the FACET dropdown. Start with the most high-impact dimensions to keep your views actionable. Avoid selecting attributes with high cardinality, such as userId or traceId, as they may make the visualization difficult to interpret.

   

5. If you're creating a new service level:

   1. Set the SLO time window and target.
   2. Name and tag your SLI.

6. Save the service level.

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