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HIPAA

The HIPAA Privacy Rule provides federal protections for personal health information held by covered entities, and gives patients an array of rights with respect to that information. Find HIPAA account enablement information at the HIPAA readiness page.

Applicable document by service

Caution

Not all New Relic Observability Platform services are in compliance with this program. For non-compliant services, please see the section of services not in scope

The following applies to the New Relic Observability Platform:

Document

Last updated

Infrastructure

Services

HIPAA BAA FAQ

2024-MAR-08

AWS, First Party

New Relic Observability Platform

Important

To use New Relic's offering in compliance with US HIPAA regulations, contact your account representative regarding a Business Associate Addendum (BAA).

Services not in scope

The following services are not covered under the BAA:

Last updated

Infrastructure

Services

N/A

Azure

Azure Native New Relic Service

N/A

AWS

CodeStream

N/A

AWS, GCP

ML Ops

N/A

Customer

New Relic Mobile App

N/A

AWS

Historical Data Export

N/A

GCP

Pixie: Community Cloud for Pixie

N/A

GCP

Pixie: Auto-telemetry with Pixie

N/A

AWS, Azure

New Relic AI

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