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Walkthrough and signoff

As a final step before going live, an integration walkthrough will be performed (typically via a conference call). The goals of this call and typical topic areas are to:

  • Confirm the functionality of the integration.
  • Understand and document the customer signup and usage UI workflow for the integration.
  • Establish that mutual contractual commitments have been met.
  • Evaluate ease of deployment.
  • Create a plan for fine-tuning where required.

Where deployment of New Relic requires working accounts or deployed applications, provision should be made in advance of the call for these elements to be in place.

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