Walkthrough and signoff

As a final step before going live, an integration walkthrough will be performed (typically via a conference call). The goals of this call and typical topic areas are to:

  • Confirm the functionality of the integration.
  • Understand and document the customer signup and usage UI workflow for the integration.
  • Establish that mutual contractual commitments have been met.
  • Evaluate ease of deployment.
  • Create a plan for fine-tuning where required.

Where deployment of New Relic requires working accounts or deployed applications, provision should be made in advance of the call for these elements to be in place.

For more help

Additional documentation resources include Integration requirements (integration process and checklist of typical tasks).

If you need more help, check out these support and learning resources: