Here are New Relic's resources for partners. If you are not a New Relic partner, follow standard procedures to find help or file a support ticket.
For technical assistance or coordination to create your integration, contact your New Relic account representative. In addition, if you are interested in becoming a new partner, contact your New Relic account representative.
Once your integration is live, follow standard procedures to find help or file a support ticket.
The New Relic partner support queue is continually monitored during business hours (Pacific time). New Relic strives to respond to partner support requests sent by email within an hour. For emergency assistance, email support @ newrelic.com, or contact your New Relic account representative.
When your integration with New Relic is implemented and ready to launch, New Relic will arrange an introduction to your technical support contacts at New Relic.
If you need more help, check out these support and learning resources:
- Browse the Explorers Hub to get help from the community and join in discussions.
- Find answers on our sites and learn how to use our support portal.
- Run New Relic Diagnostics, our troubleshooting tool for Linux, Windows, and macOS.
- Review New Relic's data security and licenses documentation.