New Relic data usage limits and policies

New Relic places limits on the amount and rate of data that accounts can store and report. This document lists the default account-level data usage limits.

Why it matters

We understand that your configuration or other errors may cause your account to exceed these limits. But when this happens, your account, or any of your user accounts or sub-accounts, may experience one or both of the following:

  • Sampling of data
  • Temporary pause or cessation of data collection

To prevent data usage spikes from impacting other accounts, New Relic reserves the right to enact these policies. If you have questions about these default limits or your contract, contact your New Relic account representative.

All New Relic products data usage limits

Additional data usage limits apply to specific products. For more information, see the product section in this document.

All New Relic products Limit
Rate of event ingest per account 5M per minute
Rate of timeslice metric ingest per account 2M per minute
Max event size 1 MB
Max events per API call 1K
Max total attributes per event 254 (64 for events via agents)
Max attribute value size 1 KB
Number of unique custom event types per account per day 250
Number of timeslice metric names per account 4M
Number of timeslice metrics per application 300K

Metric data usage limits

Additional data usage limits apply to specific products. For more information, see the product section in this document.

Metrics Limit
Rate of dimensional metric ingest per account The default per minute metric ingest rate limit is 3x the purchased monthly average data points per minute, up to a maximum of 10M.
Maximum dimensional metric cardinality per account The default account-level metric cardinality limit is 3x the purchased monthly average data points per minute, up to a maximum of 10M.
Rate of dimensional metric API POST requests per account 10K

Trace data usage limits

Additional data usage limits apply to specific products. For more information, see the product section in this document.

Traces Limit
Spans saved per minute sent to the Trace API. Applies to the account family.

The default span per minute rate limit is 3x the monthly purchased span amount and is calculated as:

(number of monthly purchased spans / 750 hours / 60 minutes) * 3

Up to a maximum of 2M spans per minute per account family.

APM data usage limits

In addition to the data limits described in this document for all products, these data limits apply to APM.

APM feature Limit
Number of APM agent instances per account 50K
Number of APM applications per account 10K
Number of agent instances per application 10K

Browser data usage limits

In addition to the data limits described in this document for all products, these data limits apply to Browser.

Browser feature Limit
Number of Browser page views per minute per monitored app 1M

Infrastructure data usage limits

In addition to the data limits described in this document for all products, these data limits apply to Infrastructure.

Infrastructure feature Limit
Number of Infrastructure agents and Infrastructure integrations per account 5K agents per account
Gross number of new monitored containers (Infrastructure agents) per hour per account 5K agents per account

Insights data usage limits

In addition to the data limits described in this document for all products, these data limits apply to Insights.

Insights feature Limit
Query events inspected per account 100B per hour
Rate of queries per account 20 per second

Mobile data usage limits

In addition to the data limits described in this document for all products, these data limits apply to Mobile.

Mobile feature Limit
Number of mobile crashes reported per hour 10K

For more help

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