Introduction to New Relic Insights

New Relic Insights is an analytics tool that lets you query and visualize data about your software and infrastructure systems, and better understand that data from a business perspective.

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What is Insights?

Insights is a UI for querying and charting your New Relic data. The Insights UI is available for all New Relic users, but the amount of data available and how long it's retained for varies depending on subscriptions.

The Insights UI lets you:

  • Make powerful queries using NRQL, our query language, to troubleshoot and solve problems.
  • Use NRQL to generate custom charts, reports, and dashboards.
  • Combine related dashboards into data apps, which allow teams and non-technical users to easily explore data.

With an Insights Pro subscription, you can extend the data retention for some event data (a specific data type). For example, if you had a New Relic APM Pro subscription, adding an Insights Pro subscription would keep your APM-reported events, including custom events, around longer. Note that a paid Insights subscription gives you longer access to your data, no matter if you use the Insights UI or another query option. For details about benefits of an Insights Pro subscription, see Event data retention.

We have an improved way to query and chart your data: New Relic One. For benefits and notes on switching, see our transition guide.

User and data analysis

New Relic Insights leverages the data from New Relic products and integrations to allow you to analyze user behavior, business transactions, customer insights, and more. New Relic APM helps people optimize their apps, while Insights helps people optimize their bottom line. It's a software analytics resource to help everyone from C-level executives to front-end developers make better decisions and build better products.

Using the Insights UI, you can quickly and easily build dashboards to identify problems with your apps and hosts in real-time or to track ongoing data trends.

Insights gives you access to:

You can also view Insights in New Relic's Android and iOS Insights mobile app and on Apple TV.

Data reporting and security

Insights accesses data reported from New Relic products and services. It doesn’t report data on its own.

For more information about New Relic's security measures, see our security and privacy documentation, or visit the New Relic security website.

What data can you query in Insights?

To understand the type of data you can query in Insights, see Introduction to NRQL. To get started querying, see Start learning NRQL.

You can add custom attributes to some events in order to better understand your customers, your app, and your business. You can also create custom events for page views, host transactions, or anything that can be reported online.

Use the event data explorer to search for and understand your event data.

Metric timeslice data

New Relic APM, Browser, and Mobile report and display some metrics in a simple format that we call metric timeslice data. To query this type of data, you can:

Send custom data to Insights

See Report custom data.

Compatibility and requirements

Most data New Relic reports is accessible for querying in Insights and with NRQL. Here are some compatibility details for our main products:


All New Relic APM agents released after May 2014 report default events. The specific minimum agent versions are:

New Relic recommends always using the latest agent version. Older versions will lack the functionality available in the most recent version. For update instructions, see Update the New Relic agent.

All New Relic Browser agent versions released after March 2015 report default events. Some event types are tied to specific features; for details, see Browser default events.
All New Relic Infrastructure agent versions report default events. Each Infrastructure integration also sends its own events; for details, see the documentation for a specific integration.
All New Relic Mobile agents released after May 2015 report default events (iOS version 5.0.0 and Android version 5.0.0). However, some event types require higher versions: New Relic recommends using iOS version 5.15.0 or higher and Android version 5.15.1 or higher.
New Relic Synthetic reports default events.
Custom data
You can report custom events, or annotate some events with custom attributes.

For more details about the data reported by specific integrations, see New Relic integrations.

For more help

If you need more help, check out these support and learning resources: