You do not see transaction traces in the APM UI.
Transaction traces are enabled by default, but the setting may have been manually disabled. To solve this problem, change the setting back to enable transaction trace settings.
The transaction is not meeting the criteria for being traced. For example:
- It is responding more quickly than the 4-times-Apdex threshold or a custom number-of-seconds threshold.
- It is not being selected as the slowest trace during the minute-long harvest cycle.
If you used custom instrumentation to manually create a transaction, make sure you follow New Relic's naming rules.
Do not use brackets
[suffix] at the end of your transaction name. New Relic automatically strips brackets from the name. Instead, use parentheses
(suffix) or other symbols if needed.
Change the Threshold value temporarily to
0.0001 so that transactions will definitely exceed the threshold. Be sure to return this to your original setting after you start receiving transaction traces.