If your log data shows
NullPointerException issues, there may be issues that are interfering with reporting.
Ensure you have the most recent version of New Relic's Java agent to continue with these troubleshooting tips.
Case-sensitive searches will be helpful, as lowercase
error: often appears in logs.
- Search your Java agent log file for lines with
- If you find any lines with these messages, gather information to get support at New Relic.
Java agents between version 3.0.0 and 3.2.3 would incorrectly log the error messages. For example:
ERROR: javax/servlet/ServletOutputStream is marked as a weaved class, but no methods are matched to be weaved.
This was entirely erroneous and is not a cause for concern. If are still using these versions, update to the most recent version of New Relic's Java agent.