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Heroku: Install the New Relic add-on

Heroku is a Platform as a Service (PaaS) solution for hosting web applications in various agent languages. With New Relic, you can extend Heroku with metrics from our monitoring solutions, like and . The New Relic add-on supports Java, Node.js, PHP, Python, and Ruby.

Install the New Relic add-on

To set up the New Relic add-on, see Heroku's documentation, including available plan levels and Toolbelt procedures. If you have problems, use the Heroku support channels.

Configure the agent

After you install the New Relic add-on for Heroku, follow the configuration procedures for your agent.

Manage your Heroku add-on accounts

Every time you install the New Relic add-on for Heroku, New Relic will automatically create a new account, complete with a unique license key, account URL, and account ID. These three types of information are important for managing each of your Heroku add-on accounts.

Log on to New Relic

Heroku customers may have two different types of accounts with New Relic:

  • Add-on accounts: New Relic accounts that customers installed on their Heroku application by using Heroku's New Relic add-on
  • "Regular" accounts: Other New Relic accounts that customers did not install with Heroku's add-on

Regular accounts provide a wider range of features than do add-on accounts, and are installed and managed differently. Different procedures apply, depending on which type of account you want to sign into.

In accordance with the terms of New Relic's partnership with Heroku, customers who install New Relic via the Heroku add-on can only access their New Relic add-on accounts by signing in through Heroku. For this reason, if you have both add-on accounts and regular New Relic accounts, you cannot switch directly between them.

Set up deployment notifications

The Heroku add-on automatically sends deployment notifications to New Relic for one application per account. If you add multiple applications to your add-on account, you must use the New Relic REST API to manually send deployment notifications for your additional applications.

You cannot use a post-deploy hook, because the New Relic REST API call requires a header, and Heroku's post-deploy hook does not allow headers. However, you can write a script that generates this API call whenever you deploy on Heroku. For instructions on recording deployments via the REST API, see Recording deployments.


When you add a user to the Heroku add-on, this creates a user record for the user at New Relic. However, if you remove the user from the Heroku add-on, the user record is not automatically removed from New Relic. Instead, you must also manually remove the New Relic user record after removing the user from the Heroku add-on. You can do this by going to the User Management page.

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