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Not seeing data

Problem

You do not see data in the UI after installing a New Relic agent.

Solution

You should start seeing data within a few minutes after installing a New Relic agent and generating traffic for your app. If you don't see data, you can use the New Relic Diagnostics utility to automatically identify common issues. For additional troubleshooting tips, see the agent-specific docs. 

APM agents

Follow the troubleshooting procedures for your APM agent:

In addition, you can try these troubleshooting steps that apply to all APM agents:

Browser monitoring

See Troubleshooting browser monitoring installation.

Infrastructure monitoring

Follow the troubleshooting procedures for your infrastructure agent:

Mobile monitoring

Follow the troubleshooting procedures for your mobile app:

Other factors affecting access

For more on factors that can affect your ability to access New Relic features, see Factors affecting access.

For more help

If you need more help, check out these support and learning resources:

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